SiTs - E-Mail Service News

Emergency Mail Cluster Maintenence

Darren McCarthy — Sat, 09 Jan 2010 20:02:00 GMT

Please be aware that we will be performing emergency maintenence on our mail cluster this evening (9/1/10) between 8pm and 9pm.

Access to new mail will be unavailable during this time. How you may still access old mail and schedule new mail to be delivered when the servers come back on line.

Regards,

Stafford IT Services

Planned Mail Server Outage

Darren McCarthy — Wed, 30 Dec 2009 12:31:23 GMT

Please note that the mail servers will be offline at 19:00 today (30/12/09) for a platform reboot. All mail servers will be offline for 5 mins.

You may continue to work normally with your “offline” outlook client. It will re-connect once the mail servers are restored.

Thanks

Fix Adobe PDF preview handler on 64 bit Windows

Darren McCarthy — Tue, 10 Nov 2009 11:48:16 GMT

If you have been suffering from the following issue when you try to pre-view a PDF File under Outlook on 64 bit Vista then you may be used to this error

We have a small reg file which you can download to fix this problem.

Download here

Blocking of .msi Files

Darren McCarthy — Tue, 03 Nov 2009 14:19:06 GMT

For your security we have implemented the blocking of attachments which are .MSI installer files. If this causes a problem then please let us know.

Thanks

New FAQ's added

Darren McCarthy — Wed, 21 Oct 2009 10:05:00 GMT

We've added a whole bunch of new FAQ's to the CareFreeMail Wiki.

These new ones help you with some of the delivery errors of e-mails posted through our system.

Find out more here.

AOL Mail Deliveries

Darren McCarthy — Fri, 02 Oct 2009 08:13:42 GMT

We are currently experiencing mail issues with mail being delivered to AOL. This is currently under investigation and more information will be posted as soon as we have it.

Note: this ONLY affects mail to AOL users not from

Mail Server Upgrades Advance Notification

Darren McCarthy — Mon, 28 Sep 2009 17:37:47 GMT

There will be a upgrade of the CareFree Mail server on Saturday 3rd October at 9pm. The server will be down for approx 30 mins during this period. At the end of upgrade you will be prompted to upgrade your connector.

New Features

Support for Mac OS X 10.6 Snow Leopard
Kerio iCal Config Tool now supports automatic configuration of CalDAV account in Apple iCal
client on Mac OS X 10.6.
Support for Apple iPhone 3.1
Software update for Apple iPhone — version 3.1 — is now fully supported This includes also support for Apple iPod Touch 3.1.1.
Support for Microsoft Windows 7

Mail now quicker to deliver

Darren McCarthy — Mon, 28 Sep 2009 10:29:05 GMT

The mail server changes have been completed and you will now find that mail delivery times have been improved by up to 50%

Hope you enjoy your new e-mail speed!

New Updates Rolled Out

Darren McCarthy — Sat, 19 Sep 2009 20:19:00 GMT

We have updated the mail servers this weekend and added the following enhancements:

+ Added support for iPhone 3.0 (including new feature: searching emails on the server).
+ Added support for Nokia E75 mobile device and Mail for Exchange 2.9 synchronization client.
- Editing event on mobile device could remove the option to send an email to event attendee in Microsoft Outlook.
- Default user email address was used when sending an email from iPhone if the user has custom email address in WebMail settings.
- Incorrect user name sent by Mail for Exchange client is now overwritten with correct user's email address on the server.
- Editing all-day event in WebMail could cause incorrect displaying of the event on mobile devices.

- Custom sender email address was not used when sending digitally signed message.
- Fixed possible crash during synchronization.
- Fixed application error when sychronizing calendar folder renamed in iCal client.

WebMail:
+ Added support for Safari 4.

SPF Records Enhancements

Darren McCarthy — Thu, 17 Sep 2009 16:52:48 GMT

Just a quick warning that we will be adjusting the SPF records that we require for domains which use the mail server. For domains which we manage these changes will be completed for you automatically.

If we do not have admin access to the domains then please ensure this has been corrected 23:59 on Sunday evening (20/9/09).

Thanks

Mail Server Upgrade

Darren McCarthy — Tue, 15 Sep 2009 14:21:00 GMT

There will be a mail server upgrade on the 19th September at 08:00 until 11:00.

This to install new networking infrastructure for the mail server.

100% network uptime SLA
10GB / OC-192 network architecture
Zero packet loss on PEER 1's internal network
Four Tier 1 upstream providers
Minimal latency and no single point of failure
Cisco powered network using Hot Standby Router Protocol (HSRP)

This represents yet another huge leap for Stafford IT Services and the provision of mail servers for the power user and small business market.

After this time you will be prompted to upgrade the connector as we will be updating to the core servers to the latest binaries. This is to enable enhanced support for iPhone firmware changes.

ActiveSync (Exchange) email account must be removed and re-created on the iPhone
3.0 (iPhone 3GS and iPod Touch 3.0) in order to utilize the new feature of server email
searching.

test 2

Darren McCarthy — Sat, 01 Aug 2009 16:06:00 GMT

Another test post please ignore

Test

Darren McCarthy — Sat, 01 Aug 2009 15:55:00 GMT

Test post please ignore

WebMail Access

Darren McCarthy — Wed, 29 Jul 2009 01:07:00 GMT

Please note that from 1st August 2009 we will no longer be supporting non-SSL access to the mail servers.

If you are using iPhones, windows mobile and other mobile devices then please ensure that SSL has been chosen for credentials.

If you need help with this then please contact the helpdesk.

SSL Certs

Darren McCarthy — Wed, 29 Jul 2009 00:23:00 GMT

We have corrected a error with our SSL certs which was causing issues with certain latest firmware on the iPhones.

Thanks for your understanding whilst we corrected this.